Within 14 days after receipt of the order, you have the right to cancel the contract without giving reasons and to return at your expense individual or all items. However, the delivered products must be returned undamaged, unused, functional and complete in their original packaging.
After this period Monolith Shop will not accept any returns.
All returns will be checked thoroughly, if a product or packaging has been opened and damaged, the item will not be taken back and will be returned to you. In this case the customer pays the full cost of the item and the additional shipping costs.
If the goods have been returned in due time and properly, you will receive a new invoice from us by e-mail.
If the invoice has already been paid, the amount for the returned goods will be credited to your account and automatically deducted from your next order. At the request of the customer, the amount can of course also be paid out to a bank or postal account.
The products must be returned to the following address:
Monolith Shop, E. Zimmerli, Harmoniewiese 3, CH-8587 Oberaach, Switzerland
Email: [email protected]
Returns step by step: