Conditions

§1 Validity vis-à-vis entrepreneurs and definitions of terms:

(1) The following General Terms and Conditions shall apply to all deliveries between us and a consumer in the version valid at the time of the order.

(2) "Consumer" within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose which cannot be attributed to either his commercial or his self-employed professional activity.

§2 Conclusion of a contract, storage of the contract text:

(1) The following regulations concerning the conclusion of a contract apply to orders placed via our internet shop https://www.monolith-shop.com.

(2) In the event of a contract being concluded, the contract shall be concluded with

Monolith Trading E.Zimmerli

Harmoniewiese 3

CH-8587 Oberaach

Register number CHE-385.534.843

Register Court Local Court St.Gallen

(3) The presentation of the goods in our company

(3) The presentation of the goods in our Internet shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our Internet shop, the following regulations apply: The consumer submits a binding contract offer by successfully completing the order procedure provided for in our Internet shop.

The order takes place in the following steps:

1) Selection of the desired goods

2) Confirm by clicking on the buttons "Order".

3) Checking the information in the shopping cart

4) Press the button "Checkout".

5) Login to the internet shop after registration and entry of the login details (e-mail address and password).

6) Re-examination or correction of the respective data entered.

7) Binding dispatch of the order by clicking on the button "order for a fee" or "buy".

Before the binding dispatch of the order, the consumer can return to the website on which the customer's details are recorded and correct input errors or abort the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details before the binding dispatch of the order. With this we accept your offer.

(8) Storage of the contract text with orders over our Internet shop:

We save the contract text and send you the order data and our general terms and conditions by e-mail. You can also view the general terms and conditions at any time at http://www.monolith-shop.com/service/general-terms-conditions . You can view your past orders in our customer area under My account --> My orders. 

§3 Prices, shipping costs, payment, due date:

(1) The indicated prices contain the legal value added tax and other price components. In addition there are possible forwarding expenses.

(2) The consumer has the option of payment in advance, PayPal, credit card (Visa and Mastercard) or Postcard as well as Post E-Payment.

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

(4) The payment method "purchase on account" requires, among other things, a successful credit check by Crif Switzerland.

You pay the invoice amount with a term of payment of 30 days after receipt of the goods, we reserve the right to charge reminder costs after a delay in payment:

- Delay of 75 days after receipt of the goods 20.00 CHF reminder costs.

- Delay of 90 days after receipt of the goods 40.00 CHF reminder costs.

- Delay of 120 days after receipt of the goods 60.00 CHF reminder costs.

Should no transaction have taken place after the last written request for payment, the collection will be initiated.

§4 Delivery:

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are immediately ready for dispatch.

(2) The risk of accidental loss and accidental deterioration of the goods sold, even in the case of sale to destination, shall not pass to the Buyer until the goods have been handed over to the Buyer.

§5 Retention of title:

We retain title to the goods until the purchase price has been paid in full. 

§6 Right of revocation:

Cancellation policy

Within 14 days after receipt of the order, you have the right to cancel the contract without giving reasons and to return at your expense individual or all items. However, it is imperative that the delivered products are returned undamaged, unused, in working order and complete in their original packaging.

All returns will be checked thoroughly, if a product or packaging has been opened and damaged, the item will not be taken back and will be returned to you. In this case the customer pays the full cost of the item and the additional shipping costs.

If the goods have been returned in due time and properly, you will receive a new invoice from us by e-mail.
If the invoice has already been paid, the amount for the returned goods will be credited to your account and automatically deducted from your next order. At the customer's request, the amount can of course also be paid out to a bank or postal account.

The revocation is to be addressed to:

Monolith Trading, Harmoniewiese 3, CH-8587 Oberaach, Switzerland

E-mail: info@monolith-shop.ch Revocation consequences

Consequences of revocation

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return or surrender to us the performance received and any benefits (e.g. benefits from use), or if you are unable to return or surrender them in full or in part, or only in a deteriorated condition, you must pay us compensation in this respect. For the deterioration of the goods and for any use made of them, you must only pay compensation if the use or deterioration is attributable to a handling of the goods which goes beyond the examination of the properties and the mode of operation. By "examination of the characteristics and the function mode" one understands the testing and trying out of the respective commodity, as it is possible for instance in the retail shop and usual. Package dispatchable things are to be sent back on our danger. You have to bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the price of the goods to be returned does not exceed an amount of 40 Euros or if, in the case of a higher price of the goods, you have not yet paid the consideration or a contractually agreed partial payment at the time of revocation. Otherwise the return is free of charge for you. Items that cannot be sent as parcels will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

End of the revocation instruction

§7 Contractual regulation regarding the return costs in case of revocation:

All returns will be checked thoroughly, if a product or packaging has been opened and damaged, the item will not be taken back and will be returned to you. In this case, the customer pays the full cost of the item and the additional shipping costs.

If the goods have been returned in due time and properly, you will receive a new invoice from us by e-mail.
If the invoice has already been paid, the amount for the returned goods will be credited to your account and automatically deducted from your next order. At the customer's request, the amount can of course also be paid out to a bank or postal account.

§8 Contract language:

Only German is available as the contract language.

§9 Customer service: 

Our customer service for questions, complaints and objections is to you on weekdays from Mo-Fr 08:00 to 19:00 clock by Livechat, E-Mail and by telephone under


Phone: 0800 848 038

E-mail: info@monolith-shop.ch

is available.


Status of the General Terms and Conditions September 2015