Privacy Policy

Privacy Policy

Monolith Trading E. Zimmerli is the operator of the website "www.monolith-shop.com" and the services offered on it and is therefore also responsible for the collection, processing and use of your personal data and the compatibility of data processing with Swiss law.

We take the protection of your data seriously. We are committed to high data protection standards and transparency with regard to the collection and processing of personal data. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. This data protection declaration contains general information about what personal data we collect in Switzerland, what we do with it and what your rights are.

 

1. data collection and use

Personal data is collected on our website only to the technically necessary extent. We collect personal data without further consent exclusively for the following purposes:

the processing of your orders;

registration for opening a customer account;

to process your contact and service requests (e.g. via contact form, e-mail or chat).

Which data is collected can be seen from the respective input forms. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below.

The deletion of your customer account is possible at any time and can take place either via a message to the contact possibility described below or via a function intended for it in the customer account.

 

2. data transfer for contract fulfilment

Fulfilment of the contract may require the involvement of external service partners. Within the framework of order processing, it may therefore be necessary for your personal data to be transmitted to the service partners involved. These service partners, for their part, are obliged to comply with the data protection regulations. Particularly strict data protection regulations apply to order data processing; in particular, these companies may use the data exclusively for the performance of their tasks on our behalf. The purpose of the data is expressly preserved.

In particular, the necessary data for processing your orders is transmitted to the parcel service providers. In this context, they may be informed directly by the service partner about the delivery status of your parcels.

 

3. payment transactions

Depending on which payment service provider you select in the order process, we pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

 

PayPal
On our website we offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. If you choose the payment method PayPal, the payment data you have entered will be transmitted to PayPal. The use of PayPal takes place exclusively with your consent.

 

credit card
On our website we offer payment by credit card. The provider of this payment service is'E-Payment Postfinance AG, Switzerland'. If you choose the payment method credit card, the payment data you enter will be transmitted to'Postfinance'. The use of'E-Payment Postfinance AG, Switzerland' is subject to your consent.

 

Credit assessment and scoring
If we make advance payments, e.g. when purchasing on account, we reserve the right to obtain identity and credit information from specialized service providers (credit agencies) in order to safeguard our legitimate interests. To this end, we transfer your personal data required for a credit assessment to the following company(s):

 

CRIF AG, Hagenholzstrasse 81

8050 Zürich, Switzerland

 

The credit information can contain probability values (score values), which are calculated on the basis of scientifically recognised mathematical-statistical procedures and in the calculation of which address data, among other things, are included. We use the information received on the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. Your interests worthy of protection are taken into account in accordance with the legal provisions.

 

4. log files

When you access our website, certain usage data transmitted to us by your Internet browser for technical reasons is stored in log files.

This is the following usage data:

Date / time of your visit to our website
IP address
Address of the URL from which you access our website
Name and version of your browser
Amount of data transferred
The log files cannot be assigned to a specific person. Subject to any legal storage obligations, the IP addresses will be deleted after the end of use. The temporary storage and evaluation of the collected data, which cannot be assigned to a specific user, helps us to improve our offer, to find and correct errors more quickly and to control server capacities in order to ensure the best possible use of our website.

 

5. use of cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your mobile device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your browser on your next visit (persistent cookies). You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited. No personal data is stored in the cookies we use and cannot be assigned to a specific person.

 

6. use of Google (Universal) Analytics for web analysis

In order to continuously improve our services, our website uses web analysis tools that provide us with information about the use of our website. Our website uses functions of the web analysis service Google Analytics. The information generated in this way is transferred to the provider's server and stored there. Your IP address is recorded but pseudonymised immediately, which prevents individual devices from being identified. This means that only a rough localization is possible. Google complies with the data protection provisions of the "Swiss-U.S. Privacy Shield" agreement. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

You can prevent Google from collecting data generated by cookies and relating to your use of the website and from processing this data by Google by downloading and installing the available browser plug-in from Google for this purpose (https://tools.google.com/dlpage/gaoptout).


7 Using Instagram Social Plugins

Our website uses so-called Social Plugins ("Plugins") from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plug-ins are marked with an Instagram logo, for example in the form of an "Instagram camera".

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. Instagram transfers the content of the plugin directly to your browser and integrates it into the page. This integration informs Instagram that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can immediately associate your visit to our website with your Instagram account. If you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts.

Please refer to Instagram's privacy policy for the purpose and scope of data collection and the further processing and use of data by Instagram and your rights and setting options for protecting your privacy: https://help.instagram.com/155833707900388/

If you do not want Instagram to associate the information collected through our website directly with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser, e.g. with a script blocker.

 

8. use of Facebook plugins

Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plug-in" or "Facebook Social Plugin".

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged on to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can immediately associate your visit to our website with your Facebook profile. If you interact with the plugins, for example by clicking the "I like" button or making a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and setting options for the protection of your privacy can be found in the data protection information of Facebook: http://www.facebook.com/policy.php

If you do not want Facebook to associate the data collected via our website directly with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser, e.g. with a "Facebook Blocker" or script blocker.


9. use of Google+ plugins (e.g. "+1" button)

Our website uses so-called social plugins ("plugins") of the social network Google+, which is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins can be identified, for example, by buttons with the "+1" character on a white or colored background.

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to Google's servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the page. The integration gives Google the information that your browser has called up the corresponding page of our website, even if you do not have a Google+ profile or are not currently logged in to Google+. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.

If you are logged in to Google+, Google can immediately associate your visit to our website with your Google+ profile. If you interact with the plugins, for example by pressing the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information will also be published on Google+ and displayed to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights and setting options for the protection of your privacy can be found in Google's privacy policy: http://www.google.com/intl/de/+/policy/+1button.html

If you do not want Google to associate the data collected via our website directly with your profile on Google+, you must log out of Google+ before visiting our website. You can also completely prevent the Google plugins from loading with add-ons for your browser, e.g. with a script blocker.

 

10th Youtube Video Plugins

Third-party content is included on this website. This content is provided by Google Inc ("Provider").

Youtube is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

For videos from Youtube, which are integrated on our site, the extended data protection setting is activated. This means that no information from website visitors is collected and stored on YouTube unless they play the video.

The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your relevant rights and setting options for the protection of your privacy can be found in the data protection information of Google http://www.google.com/intl/de/+/policy/+1button.html.

 

11. rating reminder by Trusted Shops

If you have given us your explicit consent to this during or after your order by activating an appropriate checkbox or by clicking a button provided for this purpose, we transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln (www.trustedshops.de) for reminding you of the possibility of submitting a review by e-mail. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

 

12 Your rights

You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of these data at any time.

If there are legal, contractual, commercial or tax retention periods or other statutory reasons for deletion, your data can only be blocked instead of deleted.

If you wish to exercise your rights, are not satisfied with individual aspects of the processing of your personal data by us or have questions on the subject, we will be happy to discuss these with you in order to find a solution. Please contact us as follows:

monolith trading e.Zimmerli

Harmoniewiese 3

8587 Oberaach, Switzerland

 

Phone: 0800 848 038

E-mail: info@monolith-shop.ch

 

13. change

This Privacy Notice was updated in May 2018. They explain the procedure of monolith trading e.zimmerli and do not constitute a document that binds us or any other party by contract. We reserve the right to change the data protection information if necessary. If the data protection information is updated, we will inform you about it on our website.