Privacy policy

Monolith Trading E. Zimmerli is the operator of the website "www.monolith-shop.com" and the services offered on it and therefore also responsible for the collection, processing and use of your personal data and the compatibility of the data processing with Swiss law.

We take the protection of your data seriously. We are committed to high data protection standards and transparency with regard to the collection and processing of personal data. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. This Privacy Policy contains general information about what personal data we collect in Switzerland, what we do with it and what rights you have.

1. data collection and use

Personal data is only collected on our website to the extent technically necessary. We collect personal data without further consent exclusively for the following purposes:

- the processing of your orders;

- the registration for the opening of a customer account;

- to process your contact and service requests (e.g. via contact form, e-mail or chat).

Which data is collected can be seen from the respective input forms. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below.

The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

2. transfer of data for the fulfilment of the contract

The fulfilment of the contract may require the involvement of external service partners. Within the framework of order processing, it may therefore be necessary to transfer your personal data to the service partners involved. These service partners are in turn obliged to comply with the data protection provisions. Particularly strict data protection regulations apply to commissioned data processing; in particular, these companies may only use the data to fulfil their tasks on our behalf. The intended purpose of the data is expressly preserved.

In particular, the necessary data is transmitted to the parcel service providers for the processing of your orders. In this context, you may be informed directly by the service partner about the delivery status of your parcels.

3. payment transactions

Depending on which payment service provider you select in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service provider. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

PayPal

On our website we offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. If you choose the PayPal payment method, the payment data you enter will be transmitted to PayPal. PayPal is only used with your consent.

Credit card

On our website we offer payment by credit card. The provider of this payment service is 'E-Payment Postfinance AG, Switzerland'. If you choose the credit card payment method, the payment data you enter will be transmitted to 'Postfinance'. The use of 'E-Payment Postfinance AG, Switzerland' takes place exclusively with your consent.

Credit assessment and scoring

If we make advance payments, e.g. in the case of purchase on account, we reserve the right to obtain information on identity and creditworthiness from specialised service providers (credit agencies) in order to protect our legitimate interests. For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

CRIF AG, Hagenholzstrasse 81

8050 Zurich, Switzerland

The creditworthiness information may include probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical procedures and in the calculation of which, among other things, address data are included. We use the information obtained about the statistical probability of a payment default for a weighed decision about the establishment, implementation or termination of the contractual relationship. Your interests worthy of protection are taken into account in accordance with the legal provisions.

4 Log files

When you access our website, certain usage data, which is transmitted to us by your internet browser for technical reasons, is stored in log files.

These are the following usage data:

Date / time of your visit to our website

IP address

Address of the URL from which you access our website

Name and version of your browser

Amount of data transferred

The log files cannot be assigned to a specific person. Subject to any statutory retention obligations, the IP addresses are deleted after use has ended. The temporary storage and evaluation of the collected data, which cannot be assigned to a specific user, helps us to improve our offer, to find and correct errors more quickly and to control server capacities in order to guarantee you the best possible use of our website.

5 Use of cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited. The cookies we use do not store any personal data and cannot be assigned to any specific person.

6 Use of Google (Universal) Analytics for web analysis

In order for us to be able to continuously improve our offer, our website uses web analysis tools which provide us with information about the use of our website. Our website uses functions of the web analysis service Google Analytics. The information generated by this is transferred to the provider's server and stored there. Your IP address is recorded, but immediately pseudonymised, which prevents the identification of individual devices. This means that only a rough localisation is possible. Google observes the data protection provisions of the "Swiss-U.S. Privacy Shield" agreement. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the collection of data generated by cookies and related to your use of the website by Google, as well as the processing of this data by Google, by downloading and installing the available browser plug-in from Google for this purpose (https://tools.google.com/dlpage/gaoptout).

7 Use of Instagram social plugins

Our website uses so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera".

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed there to your contacts.

For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram's data protection information: https://help.instagram.com/155833707900388/

If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the loading of Instagram plugins with add-ons for your browser, e.g. with a script blocker.

8. use of Facebook plugins

Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin".

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook's privacy policy: http://www.facebook.com/policy.php.

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. with a "Facebook Blocker" or script blocker.

9. use of Google+ plugins (e.g. "+1" button)

Our website uses so-called social plugins ("plugins") of the social network Google+, which is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are recognisable, for example, by buttons with the sign "+1" on a white or coloured background.

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to Google's servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the page. Through the integration, Google receives the information that your browser has called up the corresponding page of our website, even if you do not have a profile on Google+ or are not currently logged in to Google+. This information (including your IP address) is transmitted by your browser directly to a Google server in the USA and stored there.

If you are logged in to Google+, Google can directly assign your visit to our website to your Google+ profile. If you interact with the plugins, for example by clicking the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed there to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, can be found in Google's privacy policy: http://www.google.com/intl/de/+/policy/+1button.html.

If you do not want Google to assign the data collected via our website directly to your profile on Google+, you must log out of Google+ before visiting our website. You can also completely prevent the loading of Google plugins with add-ons for your browser, e.g. with a script blocker.

10. youtube video plugins

Third-party content is integrated on this website. This content is provided by Google Inc ("Provider").

Youtube is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

For videos from Youtube that are embedded on our site, the extended data protection setting is activated. This means that no information from website visitors is collected and stored by Youtube unless they play the video.

For the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as your rights in this regard and setting options for protecting your privacy, please refer to Google's privacy policy http://www.google.com/intl/de/+/policy/+1button.html.

11. rating reminder by Trusted Shops

If you have given us your express consent to do so during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de) for the purpose of reminding you by e-mail of the possibility of submitting a rating of your order. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

12. your rights

You have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing as well as a right to correction, blocking or deletion of this data.

If legal, contractual or commercial or tax retention periods or other legally stipulated reasons prevent deletion, your data can only be blocked instead of deleted.

If you wish to exercise your rights, are not satisfied with individual aspects of the processing of your personal data by us or have questions on the subject, we will be happy to discuss these with you in order to find a solution. Please contact us as follows:

monolith trading e.zimmerli

Harmoniewiese 3

8587 Oberaach

Tel: 0800 848 038

E-mail: info@monolith-shop.ch

13. change

This privacy notice was updated in May 2018. It explains the practices of monolith trading e.zimmerli and does not constitute a document that contractually binds us or any other party. We reserve the right to amend the data protection notice if necessary. In case of an update of the data protection notice, we will inform you about it on our website.

14 Klarna.

"In order to offer you Klarna's payment methods, we may transfer your personal data in the form of contact and order details to Klarna at checkout so that Klarna can assess whether you are eligible for their payment methods and to customise these payment methods for you. Your submitted personal data will be processed in accordance with Klarna's privacy policy."

Switzerland

Billpay's/Klarna's payment options: In order to be able to offer you Klarna's payment options and to check whether you are eligible for their payment options and to tailor the payment options to you, we may share your personal data in the form of contact and order details with Klarna and Billpay during checkout. Your personal data will be treated in accordance with applicable data protection laws and in accordance with the information in the privacy notices of Klarna [de, fr, it or en versions] and Billpay [de, fr, it or en versions]."

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